Case study

Kumtel Home Appliances: transformation with 3D visualization and WebAR

Moving from flat 2D product photos to interactive 3D models and web-based augmented reality.

E-commerce · 3D visualization · Augmented reality

Kumtel case study cover visual
Sales
Higher conversion
Returns
Fewer wrong-size orders
Time
Longer page sessions
Engagement
More user interaction
01

About the project

Kumtel Home Appliances is a leading brand in built-in sets, ovens, heaters and small appliances across Turkey and international markets. As part of its digital transformation strategy, it moved product presentation on e-commerce platforms from classic 2D photography to interactive photorealistic 3D models and web-based augmented reality (WebAR) experiences.

02

Category challenges and brand needs

2D photos in traditional online stores fail to convey product dimensions, the volume they occupy and real material texture in context. For built-in kitchen appliances especially, hesitations like “will it fit my counter?” or “how will it look with my kitchen color?” raised cart abandonment, while wrong size choices drove returns. The brand needed a fast, high-performance visualization layer that required no app download.

03

The solution

Millimeter-accurate photorealistic 3D digital twins were built from detailed product references of the flagship catalog. App-free WebAR let shoppers try products at true 1:1 scale in one tap from a mobile browser. A WebGL 3D engine with real-time lighting, running at 60 FPS across devices, was integrated into the e-commerce stack with zero code overhead.

04

Measurable results

Observed performance after integration: conversion rate rose on 3D and WebAR-enabled product pages; true-to-scale in-room try-on reduced size-related returns; time on page increased and engagement grew.

Step-by-step integration

  1. 01

    3D digital twin production from product references

  2. 02

    Mobile-friendly polygon and texture optimization

  3. 03

    App-free WebAR (iOS Quick Look & Android Scene Viewer) integration

  4. 04

    Live store integration and analytics tracking

Visuals

Frames from the project

Kumtel 3D visualization screen
Kumtel WebAR experience
Kumtel product visual

First step

A one-product pilot

One product goes live in 3D and AR with measurement in place. The catalog decision follows the data.